Your superintendent buys materials before the PO is approved. Fix the system, not the super
A manager at a commercial renovation contractor told Reddit's r/ConstructionManagers that the company's superintendent keeps buying material, such as $700 of electrical supplies, before purchase orders clear and sends the receipts later. Two firms that build approval systems say the usual cause is a process slower than the work.
The superintendent buys so the crew doesn't sit, the post said, and the work gets done. The damage shows up in the books. A purchase with no PO is not a commitment against the job, so the project manager sees it only when a receipt or invoice turns up. Workflow Automation Pro, which sets up approval systems for contractors, describes the same pattern: material picked up on account with no order number, budget checks that come after the money is spent, and approvals given by text that nobody can find later in a backcharge dispute.
Michael Loizias, co-founder of the UK procurement software company StoneRise, wrote that at a previous firm half the field ignored a written PO rule because a PO took forms, several signatures and up to 48 hours to clear. After the process was rebuilt so a PO could be raised from a phone in about two minutes, compliance rose from 50% to 98% in three months, he wrote. His approval tiers send small orders to automatic or team-lead approval within an hour and mid-size ones to the project manager within four hours.
Workflow Automation Pro's sample matrix lets a foreman release up to $500 at once against a job and cost code, and has the superintendent or PM clear $500 to $2,500 the same day with the cost code's remaining balance on screen. Emergencies get their own lane: the superintendent issues a provisional number with a photo of the problem, and the order is reviewed the next morning. Supply houses offer controls too. Home Depot's Pro Xtra program lets a company approve an employee's in-store purchase by text and see what was bought. StoneRise suggests tracking after-the-fact POs and keeping them under 5% of orders. A higher rate, it says, means the process is too slow.
Why it matters: Field purchases outside the PO system hide committed cost and can bury change-order work in overhead. Give the super a dollar limit tied to a cost code, set a same-day approval turnaround and count how many POs are written after the fact.
Sources
- How to Create an Effective Construction Purchase Order ProcessStoneRise, Mar 2
- Purchase Order Approval Workflow for ContractorsWorkflow Automation Pro, Aug 7
- Our superintendent is buying materials before the PO gets approvedReddit r/ConstructionManagers, Oct 28